📜 Terms & Conditions
Last Updated: 29/12/2025

Welcome to Ikarus Souvenir, your destination for fashion items, accessories, and home ornaments in Kuwait. By using our website and purchasing our products, you agree to the following terms and conditions:

1- Products

• We offer a variety of fashion items, accessories, and home ornaments.

• All images and descriptions on the website are for display purposes only; colors or details may vary slightly from reality.

2- Orders & Payment

• All information provided during the order process must be accurate and complete.

• We accept the payment methods available and specified during checkout.

• We reserve the right to reject or cancel orders in special cases, such as stock shortages or incorrect information.

3- Delivery

• Delivery is available within Kuwait only.

• Delivery time is determined based on your address and selected shipping method. We make every effort to deliver on time.

4- Intellectual Property

• All website content, including images, logos, texts, and designs, are the property of Ikarus Souvenir and may not be used without prior written permission.

5- Amendments

• We reserve the right to modify these terms and conditions at any time. Updates will be posted on this page.

🔒 Privacy Policy
Your privacy is important to us at Ikarus Souvenir, and we are committed to protecting your personal information:

1- Information We Collect

• We collect information you provide while using the website, such as your name, phone number, and delivery address.

• Technical information such as IP address and device type may also be collected.

2- How We Use Information
We use your information to:

• Process your orders

• Improve our services

• Send updates about orders or promotional offers (with your consent)

3- Information Protection

• We use appropriate security measures to protect your information.

• We do not share your data with third parties except for operational necessities, such as delivery or payment processing.

4- Cookies

• The website uses cookies to enhance your browsing experience.

5- User Rights

• You have the right to access, modify, or request deletion of your personal data at any time via the website.

🔄 Return & Exchange Policy

• We value our customers’ satisfaction, so you may return or exchange fashion items, accessories, and home ornaments within 14 days of receipt under the following conditions:

  • The product arrives damaged or defective.

  • The product received does not match the order or description.

• Items must be unused, in their original packaging, with all tags and labels attached.

• You must contact us within the specified period and provide a clear photo of the item along with your order number.